Frequently Asked Questions
Everything you need to know about your new favorite animal onesies.
What is a Kigurumi?
A Kigurumi is a Japanese-style animal onesie designed for comfort and fun. Our Kigurumis are made from high-quality, breathable fleece or flannel, featuring oversized hoods and loose-fitting bodies for maximum coziness.
How do I choose the right size?
Our Kigurumis are designed to be baggy and comfortable. Most styles are 'One Size Fits All' based on height, but we also offer specific sizing for children and extra-tall adults. Please refer to our detailed Size Guide on each product page for specific measurements.
How should I wash my Kigurumi?
To keep your onesie soft and plush, we recommend machine washing on a cold, gentle cycle with mild detergent. Always air dry or tumble dry on the lowest heat setting to prevent pilling or shrinking.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your Kigurumi within 30 days of delivery, provided it is unworn, unwashed, and in its original packaging.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days. Tracking information is provided for all orders.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your protection.